Marketing Lead Development Representative, NAMER, Marketing Response Center
Amazon Web Services, Inc.•2h ago
United StatesOnsite$66.4K–$113.7KFull-timeEntry Level2+ yrs exp
H-1B verified · 2310 LCAs
Top focus
Marketing AnalystSales Representative
- Do you have a desire to make a major contribution to the rapid growth of Cloud Computing and AI? Do you want to build your skills in marketing and sales for long-term career growth? If so, come build the future of tech as part of our Global Marketing Response Center (MRC) team. We are looking for ambitious individuals to join the Global MRC team to engage with new and prospective AWS customers. MRC is the customer engagement arm of the Marketing organization. Our mission is to learn from customers, understand their needs
- educate them about the benefits of AWS and all the services we offer, to help them embark on their cloud and AI journey quickly and easily. It is a critical function within the demand progression process, with the objective to profile, nurture
- qualify marketing leads generated from various marketing events, campaigns
- activities. Key job responsibilities
- Build an AWS leads database by interacting with customers by phone, email and/or live chat
- Respond to customers’ inquiries in a timely manner to accelerate their cloud journey
- Educate customers that are in the beginning of the cloud journey and move them from warm or little interest to active interest.
- Nurture leads with tailored messaging to increase customer understanding of AWS services and unique differentiators with relevant customer use cases.
- Through nurture efforts, create higher value leads resulting in higher conversion rates.
- Actively leverage AI to catalyze your productivity and globalize any break-through solutions through structured scaling programs.
- Opportunity to be part of a team to lead global cross-functional MRC projects, driving operational excellence and better customer experiences. About the team Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home
- is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
- 2+ years of professional non-internship marketing experience - 1+ years of designing, building
- launching successful email engagement programs, specifically lifecycle/nurture programs experience - Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Knowledge of cloud computing technologies - Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff
- adhere to standards of excellence despite stressful conditions
- communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service
- and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, San Francisco - 70,400.00 - 113,700.00 USD annually USA, NY, New York - 66,300.00 - 113,700.00 USD annually USA, TX, Austin - 59,100.00 - 103,400.00 USD annually USA, VA, Arlington - 59,100.00 - 103,400.00 USD annually USA, WA, Seattle - 80,200.00 - 103,400.00 USD annually
Required skills
ExcelTableaucloud computing