Loan Support Analyst Sr - Specialty (Commercial EF Tax)

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Loan Support Analyst Sr - Specialty, within PNCEF’s Tax organization, you will be based in Cincinnati, OH. The ideal candidate will have knowledge of property and/or sales tax. Core hours for this role are Monday – Friday, 8:00 am EST – 4:30 pm EST.

The Loan Support Analyst Sr is responsible for providing operational support for equipment finance property tax and lease administration activities, ensuring the accurate processing of tax-related transactions, customer refunds, and critical mail operations.

This role serves as a key liaison between internal business partners, tax authorities, and cash management teams, while maintaining compliance with property tax regulations and company policies. The position requires strong attention to detail, analytical skills, and the ability to manage multiple processes in a fast-paced environment.

Key responsibilities include opening, sorting, and distributing incoming mail, ensuring timely delivery of all Equipment Finance-related correspondence and routing mail to appropriate business units. The Loan Support Analyst Sr processes property tax information by entering and maintaining records within PTMS (Property Tax Management System) and LeaseWave, including manual data entry when automated interfaces cannot be utilized.

The role regularly exports and imports data between PTMS and LeaseWave and performs data validation to ensure accuracy and completeness. A significant portion of the position involves working in Microsoft Excel, utilizing functions such as filters, VLOOKUPs, XLOOKUPs, and other analytical tools to reconcile data, research discrepancies, and support reporting needs.

Additional responsibilities include managing tax refund processes received from taxing jurisdictions, researching refund eligibility, creating refund transactions within LeaseWave, clearing refund-related general ledger entries, coordinating with internal cash management teams to facilitate customer reimbursements, and ensuring accurate tracking and documentation of all refund activity.

The incumbent will also support compliance with applicable property tax regulations, company policies, and audit requirements while maintaining accurate records and responding to internal and external inquiries. This role requires an on-site presence at the Cincinnati office at least three days per week to oversee essential mail processing, distribution, and delivery functions for equipment finance.

A successful candidate will demonstrate strong organizational skills, attention to detail, problem-solving abilities, and a customer-focused mindset. Candidates should possess experience working with financial systems, transaction processing, and Microsoft Excel.

Knowledge of equipment finance, property tax administration, lease servicing, and/or related financial operations is preferred. We seek motivated, driven and creative individuals that enjoy working as part of a team in a high energy environment which thrives on innovation and ingenuity.

You will work together to create new solutions which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact the success of the Commercial Lending & Leasing Operations organization.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Applies specialty product knowledge to close or administer high complexity or high risk syndicated and/or commercial loan transactions.

May have responsibility for fulfilling key fiduciary obligations associated with the Banks Agent role; validating construction due diligence requirements; and/or monitoring construction progress and draw requirements. Directly interacts with high revenue/high profile corporate and/or commercial real estate clients.

Reviews customized commercial, legal, and related due diligence documentation and reporting to ensure adherence to complex deal structures and/or regulatory compliance requirements. Consults and advises customers, investors, capital markets loan syndications and/or commercial real estate deal teams, as well as external and internal business partners to execute transactions.

Reviews transactions and related documents, including collateral and construction requirements. Verifies work processes to ensure completeness, accuracy, and conformance to credit approvals, legal documents, established service levels and applicable procedures.

Determines whether loan disbursements can be made, or if additional documentation or escalations is required Reviews reports to identify exceptions, monitor quality and ensure compliance. Participates in risk mitigation activities. May serve as a subject matter resource and may provide specialty product training.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.

Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Analytical Thinking, Capital Management, Compliance Requirements, Documentations, Due Diligence, Loan Documentation, Regulatory Compliance, Risk Mitigation Strategies Competencies Consulting, Customer Interaction, Decision Making and Critical Thinking, Effective Communications, Financial Analysis, Managing Multiple Priorities, Negotiating, Operational Functions, Products and Services, Relationship Management Work Experience Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program.

In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $41,250.00 – $68,750.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education.

This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 07/09/2026, although it may be longer with business discretion.

Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com . Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com .

Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.

Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace.

We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.