Chief of Staff / Communications Strategist
Vanguard•23h ago
United StatesHybridFull-timeSenior Level5+ yrs exp
Top focus
Communications ManagerContent Strategist
- Vanguard is seeking an energetic, results-oriented professional to serve as Chief of Staff for a Vanguard Sr leader. This role is a trusted advisor, consultant
- thought partner, operating at the intersection of strategy, execution
- communication. The successful candidate will bring a strong consulting mindset, demonstrated ability to influence senior stakeholders, translate strategy into action
- drive outcomes across a complex, global organization. In addition to core Chief of Staff responsibilities, this role owns and drives Financial Advisor Services Technology's (FAST) Change and Communications strategy, influencing and engaging a 300+ person global technology organization. The successful candidate will bring strong executive presence, exceptional consulting and stakeholder management skills, the ability to translate strategy into action
- a passion for enabling crew to do their best work. Responsibilities Chief of Staff
- Serve as a strategic partner to help shape priorities, drive focus, and ensure effective execution of FAST’s agenda.
- Plan, facilitate, and continuously improve weekly senior staff meetings, enabling presenters to deliver value-added, outcome-oriented discussions.
- Support achievement of the Divisional CIO’s development and external presence objectives, including preparation for internal and external engagements such as monthly client interactions, quarterly publications
- monthly LinkedIn communications.
- Design and execute high-impact global town halls, ensuring clear messaging, strong engagement, and alignment to divisional and enterprise priorities.
- Anticipate risks, dependencies, and opportunities, proactively bringing insights and recommendations to senior leadership. Change and Communication
- Define, own, and execute comprehensive change management strategies for large, complex, cross-sub-divisional initiatives (e.g., global delivery and location strategy).
- Develop and sustain an enduring internal and external communications approach that ensures crew and leaders at all levels feel informed, connected, and engaged.
- Translate complex strategies and initiatives into clear, compelling narratives tailored to diverse audiences.
- Create and deliver executive-level communications and materials, including long-form written communications, presentations, and multimedia content.
- Partner closely with technology, business, and people leaders to ensure consistency of message and alignment to Vanguard’s values and ways of working. Qualifications
- Five years of consulting, strategy, or chief of staff experience supporting senior executives required.
- Strong written and verbal communication skills, including long-form written communications, presentations, video, and executive messaging.
- Proven consulting, advisory, and strategic problem-solving skills, with the ability to influence leaders and navigate complex organizational dynamics.
- Interpersonal and organizational savvy with strong stakeholder management capabilities.
- Strong organizational skills, resourcefulness, and ability to drive execution through others.
- Ability to synthesize complex information, identify key insights, and develop actionable recommendations for senior leaders.
- Experience interacting with and acting as a trusted advisor to senior leadership.
- Experience influencing senior-level executives on critical business decisions.
- Change management, and/or internal communications experience.
- Undergraduate degree or equivalent combination of training and experience required / Graduate degree preferred. Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration
- connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Required skills
consultingstrategychange managementcommunicationsstakeholder management