Data Center Technical Infrastructure Program Manager, Critical Projects Implementation

Amazon Data Services, Inc.•5h ago

United StatesOnsiteFull-timeMid Level3+ yrs exp

H-1B verified · 2310 LCAs

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Program ManagerTechnical Program ManagerVp DataTechnical Product ManagerTechnical Account Manager

Amazon Web Services is the world's most comprehensive and broadly adopted cloud platform
behind every click, stream
transaction is a global network of data centers that must continuously expand to meet customer demand. Critical Projects Implementation (CPI) is the team responsible for delivering infrastructure capacity improvements inside live, operational data centers—work that directly enables AWS to scale and serve millions of customers worldwide. We are seeking a Program Manager to develop standardized Methods of Procedure (MOPs) for data center infrastructure projects across the Americas region. You will partner with DCEO Principal Engineers, site Chief Engineers
regional stakeholders to create technical procedures that meet the highest standards for safety, accuracy
reliability. Your work will establish Standard Work pathway that reduces approval timelines by 85%, accelerating critical capacity delivery. You will define MOP requirements, coordinate engineering reviews, manage the approval workflow
build a reusable library of standardized procedures that eliminates redundant planning effort across AMER sites. The ideal candidate combines technical knowledge of data center electrical systems with strong technical writing ability and a track record of driving alignment across cross-functional teams. You thrive in ambiguity, bring an entrepreneurial mindset
understand that precision in documentation directly translates to safety and reliability in execution. Key job responsibilities Developing standardized MOPs for critical infrastructure projects including electrical switchgear, UPS, generator
power distribution work in live data center environments Partnering with DCEO Principal Engineers and site Chief Engineers to ensure procedures meet engineering standards and gain approval through the Standard Work pathway Managing the MOP lifecycle from requirements definition through DCEO review, approval
site deployment across AMER Building frameworks, templates
processes that enable CPI Project Managers to develop and reuse standardized procedures independently Making tradeoffs that balance business urgency with technical constraints, safety
quality A day in the life No two days look exactly the same, but every day centers on one mission: building the standardized technical procedures that enable AWS to deliver data center capacity safely and at speed. You might start your morning reviewing feedback from a DCEO Principal Engineer on a draft MOP for a busway extension project—incorporating technical corrections and ensuring the procedure aligns with site-specific electrical one-line diagrams. By mid-morning, you're working with a CPI Project Manager who needs a standardized MOP adapted for an upcoming UPS maintenance window, walking through the procedure to confirm it accounts for their site's configuration. After lunch, you're leading a cross-functional review with a site Chief Engineer, an MCM Bar Raiser
a Controls Engineer to gain Tier 1 Standard Work approval on a generator paralleling procedure. You present the technical rationale, address questions about safety interlocks
negotiate a revision that satisfies teams. That approval means this MOP can now be deployed across 12 AMER sites without repeating the full review cycle. Later, you're updating your MOP development roadmap: prioritizing which procedures to standardize next based on upcoming project schedules, tracking status across the development lifecycle
flagging potential bottlenecks. You close the day by drafting requirements for a new circuit verification MOP that three different clusters have requested. Your internal stakeholders include: DCEO Principal Engineers, site Chief Engineers
MCM Bar Raisers CPI Project Managers (end users of your standardized MOPs across AMER) CPI Area Managers and program leadership Controls Engineers and Policy team Problems you'll be solving: Eliminating redundant effort where multiple PMs write different versions of the same procedure for the same project type Reducing approval bottlenecks that delay capacity delivery by weeks Bridging the gap between DCEO engineering standards and field execution needs Ensuring safety and quality are never sacrificed for speed in a live operational environment About the team *Why AWS* Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. *Diverse Experiences* Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path
includes alternative experiences, don’t let it stop you from applying. *Work/Life Balance* We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home
is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. *Inclusive Team Culture* Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. *Mentorship and Career Growth* We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. #AMER_DCCD
3+ years of technical infrastructure management experience - Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software) - Experience with varying scenarios of infrastructure builds - Bachelor's degree in Electrical Engineering, Mechanical Engineering
2+ years of facilities management experience - 5+ years of relevant work in a data center or other critical environment
10+ years of construction or project management experience - Experience reading and writing procedures, technical documents
experience developing MOPs and SWMS for planned works
Experience writing and publishing technical documents or equivalent - Knowledge of safe electrical practices according to guidelines set by relevant electrical safety supervisory bodies (e.g., ECSSAI and RECI in Ireland) - Experience managing multiple development programs in parallel - Experience designing and launching new products from the ground up - Experience influencing senior leaders/stakeholders - Experience scaling globally - Experience with change management workflows in operational data center environments (e.g., MCM, MOC
equivalent change control processes) - Experience with data center commissioning processes and Tier III/IV critical facility standards - Familiarity with Procore, CIPP
similar construction/project management platforms Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability
other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications
location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off
parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, VA, Herndon - 127,100.00 - 171,900.00 USD annually

Required skills

Technical WritingElectrical SystemsProject Management