Implementations - Professional I

What You'll Do

• Coordinate implementation plans, task schedules, and required activities to support timely client onboarding and product delivery.
• Gather client, merchant, and bank partner information and documentation needed for account boarding, setup, and implementation.
• Partner with internal teams including Credit, Certification, Hardware Services, Product Support, and Compliance to complete implementation requirements and resolve open items.
• Communicate product, service, and implementation details to clients, sales partners, vendors, and internal stakeholders.
• Monitor implementation progress, track risks and issues, and escalate items that may affect delivery timelines or processing readiness.
• Validate that products are set up correctly, merchants are processing as expected
• clients are setup and trained with the correct systems and tools Apply implementation processes and project controls to support scope, schedule
• issue management across assigned work.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
• Experience you'll need to have: 3+ years of experience supporting client implementations, merchant onboarding, payment processing conversions
• related operational delivery work. 3+ years of experience coordinating multiple tasks, timelines
• stakeholders in a client-facing environment.
• Experience communicating with clients, sales teams, vendors, and internal business partners through written and verbal channels.
• Experience using project tracking tools, implementation workflows, or similar systems to manage status, risks, and open items.
• Bachelor’s degree in a relevant field or an equivalent combination of education, related experience and/or military experience.
• Experience that would be great to have: Experience supporting merchant services, bank partner implementations, or payment acceptance products.
• Experience with Clarity, Salesforce or similar project management, reporting and support platforms.
• Knowledge of interchange, account boarding, certification, or compliance processes in a payments environment.
• How you'll work: This role is on-site Monday through Friday.
• Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires use of a computer and audio equipment.
• Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role.
• Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
• Benefits at Fiserv: Fuel Your Life program to support your physical, financial, social
• emotional well-being Paid holidays and generous time away policies No-cost mental health support through Employee Assistance Programs Living Proof program to recognize your peers’ extra effort with points redeemable for rewards Eight Employee Resource Groups to foster a collaborative culture and expand your network Unparalleled professional growth with training, development
• internal mobility opportunities Medical, dental, vision, life
• disability insurance options available from day one Retirement planning and discounted shares with the Employee Stock Purchase Plan Tuition assistance and reimbursement program Paid parental, caregiver
• military leave Salary Range: $60,000.00-$88,000.00 These pay ranges apply to employees in Maryland.
• Pay ranges for employees in other states may differ.
• Certain Positions are Commissions eligible.
• It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
• Thank you for considering employment with Fiserv.
• Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
• Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status
• any other category protected by law.
• If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com .
• Please note our AskHR representatives do not have visibility to your application status.
• Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
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