Program Manager I, ATS Programs
ADCI HYD 20 SEZ•3w ago
IN, TS, HyderabadOnsiteFull-timeManager Level5+ yrs exp
Top focus
Program Manager
- At Amazon, we are always exploring new opportunities to shape our global business. As a Program Manager I, you will play a key role in executing and improving programs that drive operational excellence. You will support the design and rollout of new initiatives
- owning the day-to-day management of existing programs. This role is designed for individuals who thrive in structured environments and are building strong program management fundamentals. This is your opportunity to have a meaningful impact on some of the most exciting initiatives that are shaping the future of Amazon. Key job responsibilities Execute defined programs and support launches within a structured scope Track performance metrics and provide updates on program deliverables Use data to identify operational gaps and contribute to continuous improvement initiatives Collaborate with cross-functional teams to implement solutions and best practices Coordinate tasks, manage dependencies
- escalate risks when needed Support process standardization and documentation to improve scalability and consistency A day in the life As a Program Manager I, your day will focus on execution and coordination. You will manage defined projects, track progress against goals
- ensure timely delivery of tasks. You’ll work closely with stakeholders across teams to understand requirements, resolve blockers
- maintain visibility on program health. While you may seek guidance for complex decisions, you are expected to independently manage day-to-day execution. You’ll also use data to identify trends, support improvements to existing processes
- ensure that deliverables align with team goals and metrics. Your work will contribute directly to the reliability and efficiency of operations. About the team Amazon Transportation Service (ATS) plays a central role in ensuring efficient and reliable delivery across the network. As part of ATS, you’ll work with a diverse team focused on optimizing transportation across air, sea
- road networks using advanced technology and data-driven decision-making. The team prioritizes safety, operational excellence
- continuous improvement. By leveraging data and collaboration, ATS ensures packages are delivered quickly, efficiently
- sustainably while maintaining high standards of reliability.
- 2+ years of program or project management experience - 1+ years of working cross-functionally with tech and non-tech teams - Experience supporting process improvement initiatives using data and metrics - Working knowledge of Excel (Pivot Tables, VLOOKUPs) and basic SQL - Experience coordinating program execution and tracking performance
- Knowledge of Lean principles and DMAIC methodology - Experience in MS Access and SQL - Experience in requirement gathering and ability to write clear and detailed requirement document - Experience in requirement gathering and ability to write clear and detailed requirement document - Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience in resolving conflicts, providing crisis management triage
- setting appropriate expectations with customers - Experience owning program strategy, managing end-to-end delivery
- communicating results to senior leadership Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.