Staff Deal Desk Analyst
Cribl•4h ago
United KingdomRemoteFull-timeStaff Level7+ yrs exp
Top focus
Help Desk
- Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control
- flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next.
- We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast
- bring their full selves to the herd.
- Why You’ll Love This Role
- The Staff Deal Desk Analyst will be a strategic advisor to Sales and the business on all aspects of deal strategy, particularly with regard to pricing, discounting and compliance oversight to ensure deals abide by our bookings and revenue framework. The role ensures each deal is confirmed and validated after execution in a timely fashion and/or escalated as necessary. This role reports to the Director, Deal Desk.
- As An Active Member Of Our Team, You Will…
- Work cross-functionally to maintain a best in class deal workflow, considerate of our partners, customers and business complexity
- Guide deal structure and strategy to sales team; identify and recommend changes related to deal structures in response to observed behavior in the field to Director, Deal Desk
- Manage deal flow process and ensure smooth handoffs to finance, legal, and product teams
- Function as point of contact and subject matter expert for sales on pricing and licensing to provide deal structuring and quoting support to our global sales teams
- Ensure data quality with closed opportunities, order forms, quotes, contracts and subscriptions in sales tools and systems
- Support our contract data flow and organization from quoting to cash collection and reporting
- Support our Go-To-Market teams on best practice deal management & contract structuring. Monitor deals through the sales cycle & our approval process in collaboration with Sales, Field Operations and Finance functions
- We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours
- If You’ve Got It - We Want It
- Extensive experience in deal desk, order management, sales enablement or equivalent deal desk sales operations roles
- Strong analytical skills, mathematical proficiency, strong math background, numeracy, or mathematically inclined to manage complicated deal structures ensuring correct Annual Recurring Revenue calculations
- Ability to work effectively in a team environment with diverse cross-functional stakeholders and drive consensus to meet deadlines
- Ability to analyze, model and recommend the best course of action for complex pricing, negotiations, and business situations
- Ability to manage the opportunity with new customers that require a combination of contracts that can include an order form, SSA and SOW to be executed
- Strong organizational and execution skills with the ability to manage competing priorities
- Well-organized, strong communication skills and ability to manage and influence internal customers and partners with high motivation for continuous improvement and ability to drive impact
- Experience using revenue systems forecasting (Gong), CRM (Salesforce) and Configure, Price, Quote (Salesforce-CPQ), DealHub
- Ability to prioritize and multitask as well as excitement to roll up your sleeves and contribute to all parts of the Cribl’s operations. We are a lean team and wear many hats!
- Bonus Points:
- Knowledgeable about product development at enterprise tech companies
- Passionate about diversity, equity, and inclusion.
- #LI-GV1
- #LI-Remote
- Bring Your Whole Self
- Diversity drives innovation, enables better decisions to support our customers
- inspires change for the better. We’re building a culture where differences are valued and welcomed
- we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin
- any other applicable legally protected characteristics in the location in which the candidate is applying.
- Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us .
Required skills
deal deskorder managementsales enablementanalytical skillsmathematical proficiencyCRMSalesforceConfigure Price QuoteSalesforce-CPQDealHub