Real-Time Operations Support Specialist
Caci•17h ago
United StatesOnsite$94.4K–$198.2KFull-time
Top focus
It SupportCustomer SupportOperations ConsultantOperations AnalystOperations Manager
Job Title: Real-Time Operations Support Specialist Job Category: Intelligence Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 25% Type of Travel: Continental US * * * The Opportunity: Join our dynamic team as a Mission Support Specialist.
In this pivotal role, you will lead, guide, and ensure the accountability of a 24/7/365 team responsible for monitoring ground equipment and services scheduled by users within an automated planning and scheduling system. Your responsibilities will include evaluating mission execution, seeking improvements and efficiencies, coordinating operational standards, working closely with crew leads on team member certification, and managing cross-system training programs
Responsibilities
- The Mission Support Specialist is responsible for a specific skill set such as CI/HUMINT, SIGINT, MASINT, IMINT, ELINT, All Source, Targeting, Cyber, Financial, collection requirements
- various mission support systems.
- This role serves as the bridge between Collectors and the mission support consumer, guiding mission support collection and dissemination
Key Responsibilities
- Integrate skill and operational capabilities to respond to the concept of operations.
- Support Operations Officers in the full cycle of mission support collection operations, including mission analysis, concept development, plan development, execution support, and assessments of mission success.
- Certify and gain a deep understanding of all mission systems.
- Ensure the team is prepared to support system testing after upgrades and during maintenance activities.
- Train team members on mission systems to ensure they are proficient and up-to-date with the latest procedures and technologies.
- Monitor system performance to respond to event notifications and determine appropriate courses of action.
- Provide quality control and technical input for problem reports or discrepancy reports created by the operations team.
- Investigate and rectify procedural discrepancies by supporting remedial training, updating operational or engineering procedures, and creating/maintaining current operator working aids.
- Identify areas for process improvement and foster an environment where operations team members are empowered to propose enhancements
Qualifications
- Required: Experience in a real-time operations environment or real-time watch operations support.
- Knowledge of both theoretical and practical aspects of satellite communications.
- Understanding of Radio Frequency spectrums and their utilization, acquisition, and correction.
- Understanding of operating complex satellite infrastructure and satellite communication systems.
- Networking experience.
- Self-motivated with the ability and desire to learn complex systems with minimal direction.
- Routine interaction with multiple customers.
- Solid written and verbal communication skills.
- Ability to multi-task.
- Strong analytical and troubleshooting skills. - What You Can Expect: A culture of integrity.
- At CACI, we place character and innovation at the center of everything we do.
- As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
- An environment of trust.
- CACI values the unique contributions that every employee brings to our company and our customers - every day.
- You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
- A focus on continuous growth.
- Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
- Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive compensation, benefits and learning and development opportunities.
- Our broad and competitive mix of benefits options is designed to support and protect employees and their families.
- At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
- The proposed salary range for this position is: $94,400 - $198,200 CACI is an Equal Opportunity Employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran
- any other protected characteristic.
Required skills
satellite communicationsRadio Frequencynetworkingtroubleshootinganalytical skills