Sr. Program Manager, Fleet Inspections, Global Fleet & Products
Amazon.com Services LLC•4h ago
United StatesOnsiteFull-timeSenior Level5+ yrs exp
H-1B verified · 2310 LCAs
Top focus
Program Manager
- Amazon is seeking a Senior Program Manager to be the single-threaded leader (STL) for North America Last Mile Fleet Inspections within the Fleet Experience & Compliance team. This role brings centralized ownership and coordination to Amazon’s fleet inspection programs — spanning daily vehicle inspection checks, vehicle safety audits, quarterly fleet condition assessments
- ad-hoc audits — across US and CA. As the STL, you own the fleet inspections portfolio end-to-end. You are the connective tissue across teams, establishing a dedicated program space, driving coordination across every workstream and region
- building the mechanisms that keep inspection programs consistent, well-governed
- moving forward. Every other responsibility in this role flows from that central mandate: bring clear, single-threaded leadership to NA fleet inspections. Key job responsibilities Serve as the single-threaded leader for NA fleet inspection programs — providing centralized ownership and coordination for inspection standards, changes
- escalations across all regions. Drive cross-functional coordination across field operations leaders, DSP partners, regional teams, data/tech
- international stakeholders, ensuring aligned and timely execution. Establish clear governance and a well-understood decision path for cross-region inspection changes, so the right teams can move quickly with confidence. Own stakeholder communication and escalation coordination — serve as a central point of contact and help ensure timely, clear communication during time-sensitive safety events. Lead new inspection initiatives such as safety audits and expanded inspection coverage — define success metrics, manage cadence
- evaluate favorability and resourcing. Own recurring inspection program updates — manage periodic changes to inspection criteria and defect categories, applying a data-driven rationale to what is added, consolidated
- retired. Strengthen training and accountability — partner with teams to ensure auditors are properly trained and permissioned and help build coaching mechanisms tied to quality metrics (e.g., completion time, grounding rates). Improve data accessibility — partner to consolidate vehicle inspection data across fleet systems into centralized dashboards for fast trend analysis and emergency-response decision-making. Continuously improve program mechanisms — evaluate inspection cadences and processes with data-driven rationale to ensure they remain effective and efficient. A day in the life You are the go-to owner for fleet inspections in North America. On any given day you might align field operations leaders and DSPs (Delivery Service Partners) on a new inspection initiative, help move along a cross-region request to change an inspection standard, guide a safety escalation to resolution across the right teams
- set the cadence and governance that keep stakeholders aligned. When there’s a question about fleet inspections in NA, you’re the person who knows where it stands — and when there’s a decision to be made, you’re the driving force behind it.
- 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery
- communicating results to senior leadership - Bachelor's degree - Experience owning and driving large-scale cross-functional programs
- MBA in supply chain, business, engineering, finance or related technical or quantitative field - Experience in transportation operations and industry knowledge - Experience in building financial and operational reports/data sets that inform business decision-making
- experience working with large-scale data mining and reporting tools (i.e. SQL, MS Power Query, Python) - Experience developing and implementing training programs - Familiarity with DSP operations and Amazon last-mile safety programs Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability
- other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Required skills
program managementdata analysisSQLPythonproject management