Communications Manager, Payments , Core Retail
Amazon.com Services LLC•5h ago
United StatesOnsite$126.7K–$171.4KFull-timeMid Level7+ yrs exp
H-1B verified · 2310 LCAs
Top focus
Communications Manager
- Amazon Payments is at the forefront of innovation—building products and experiences that power how hundreds of millions of customers pay across Amazon’s ecosystem, from consumer checkout to business-to-business disbursements. We are seeking a strategic, results-driven communications professional to lead communications for U.S. Payments. The Communications Manager will serve as the single-threaded owner for all proactive and reactive communications for U.S. Payments, providing a streamlined partnership to the business. The ideal candidate is a strategic counselor who can develop and execute national communications campaigns, navigate complex and fast-moving issues
- build compelling narratives around payments innovation, fintech
- emerging technologies. This individual will operate with a high degree of autonomy, partnering directly with senior business leaders to shape how Amazon’s Payments story is told externally. Key job responsibilities - Own the end-to-end U.S. Payments communications strategy, serving as the single-threaded communications partner for the Payments organization - Develop and execute proactive national campaigns and announcements that showcase Amazon’s payments innovations, B2B paying and disbursement products
- financial offerings - Manage all reactive and issues-based communications for U.S. Payments, including rapid response, stakeholder coordination
- escalation as needed - Integrate Payments communications into broader tentpole moments (Prime Day, Holiday
- other key events) to maximize reach and narrative impact - Develop and maintain relationships with top-tier media across fintech, payments, technology
- business verticals - Write, develop
- manage approvals for news releases, media advisories, fact sheets
- related communications materials - Research and incorporate industry data, trends
- compelling angles into communications programs - Work cross-functionally with product, engineering, policy, marketing
- global communications teams - Provide strategic counsel to senior business leaders on communications risks, opportunities
- positioning - Build and maintain mechanisms, processes
- measurement frameworks for campaigns and announcements - Willingness to represent Amazon as a spokesperson
- 7+ years of recent professional communications or public relations experience - Bachelor's degree - Travel up to 15% of the time
- Experience managing complex and fast-moving issues - Experience with financial services, payments or e-commerce - Experience supporting C-suite executives or senior leadership in fast-paced, high-visibility environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability
- other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications
- location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off
- parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, VA, Arlington - 126,700.00 - 171,400.00 USD annually USA, WA, Seattle - 126,700.00 - 171,400.00 USD annually
Required skills
communicationspublic relationsfinancial servicespaymentse-commerce