Program Manager, Amazon Now
ASSPL - Karnataka•4h ago
IN, KA, BengaluruOnsiteFull-timeEntry Level2+ yrs exp
Top focus
Program Manager
- The Program Manager at Amazon Now is responsible for strategically planning, leading
- executing small to medium-scale projects and programs that drive operational excellence across Amazon Now's ultra-fast delivery network. This role focuses on managing dark store operations, scaling initiatives
- ensuring seamless execution of key programs that impact customer experience and operational efficiency. This is a high-ownership role requiring the individual to design, implement
- govern scalable mechanisms across a rapidly expanding dark store network. Key job responsibilities 1. Own and manage medium-sized programs driving end-to-end delivery from conception to implementation 2. Develop and execute project plans, securing resources and managing implementation across cross-functional teams 3. Track tasks, deliverables, deadlines
- milestones through regular status checks with stakeholders 4. Make appropriate trade-offs to optimize timelines and deliverables in consultation with stakeholders 5. Partner with Operations, Supply Chain, Finance, Procurement
- other cross-functional teams to align on program objectives 6. Clearly communicate goals, roles, responsibilities
- desired outcomes to all stakeholders 7. Provide fortnightly status updates to leadership on program progress, team readiness, challenges
- support requirements 8. Own the end-to-end third-party payments framework 9. Design and implement system-driven, auditable payment mechanisms that replace manual workflows ensuring scalability and zero payment leakage and complete audit traceability 10. Drive automation and tooling initiatives that reduce manual processing effort, improve payout cycle times
- create self-serve reporting for stakeholders 11. Define and enforce payment SOPs, exception-handling protocols
- escalation frameworks that enable consistent execution as the program scales
- Bachelor's degree or equivalent - 2+ years of program or project management experience - Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
- Experience in creating process improvements with automation and analysis Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Required skills
Microsoft Excelprogram managementproject managementautomationdata analysis