Field Quality Engineer, Design for Scale - Field Quality
Amazon.com Services LLC•3h ago
United StatesOnsite$137.3K–$185.7KFull-timeMid Level5+ yrs exp
H-1B verified · 2310 LCAs
Top focus
Qa EngineerDesign Systems
- In this role on the Design for Scale - Field Quality Team, you will work directly with product development and site-level management, operators, reliability, maintenance
- engineering teams to maximize the quality and performance of advanced robotics systems within Mechatronics and Sustainable Packaging (MSP). You will be the link between site level customers and engineers working within the product development organizations. You will serve as the quality gate-keeper for hardware validation of new systems prior to launching across Amazon Fulfillment Centers. We are a team of doers seeking exceptional candidates who possess a blend of technical and customer-facing skills to successfully support new developing technologies for Amazon Fulfillment Centers. This job will require a unique combination of flexibility, troubleshooting, creativity, leadership skills and drive. As part of this highly visible team, candidates have the opportunity to work cross-functionally with multiple engineering teams within Amazon to raise the bar on quality and contribute to the continuous innovation of the next generation robotics. You will identify risk of equipment failure and provides solutions to mitigate and/or eliminate to drive a high bar for quality and performance. As a Field Quality Engineer, you will use your technical knowledge and specialized skills to support, build, implement
- improve technology solutions for Mechatronics and Sustainable Packaging. This role will manage projects with minimal guidance that affect multiple locations in the country. This is a hands on position where you will be asked to do everything from resolving escalated customer issues to mentoring other engineers. Key job responsibilities - Investigate and troubleshoot technical issues, gathering critical data from the field - Work with development teams to determine root cause and prioritize resolution. - Collect and analyze device data using tools such as Tableau, Quicksight - Support Alpha/Beta testing of new products and features - Keep team members informed of critical issues and escalate concerns promptly and appropriately with limited guidance from your manager or team members. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment
- job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental
- Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences
- skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
- Experience in developing functional specifications, design verification plans and functional test procedures - Bachelor's degree in Mechanical or Electrical Engineering
- 5+ years of relevant discipline work experience - Knowledge of QA methodology and tools - Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
- Master's degree in electrical engineering, computer engineering
- equivalent - Experience working with interdisciplinary teams to execute product design from concept to production - Experience with the project management of technical projects - Six Sigma Green Belt
- Six Sigma Black Belt - CQE (Certified Quality Engineer) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability
- other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications
- location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off
- parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, MA, N.Reading - 137,300.00 - 185,700.00 USD annually USA, MA, Westboro - 137,300.00 - 185,700.00 USD annually
Required skills
Mechanical EngineeringElectrical EngineeringQA methodologyTableauQuicksightSix Sigma Green BeltSix Sigma Black BeltCQE