Software Development Manager, Promotions Customer Experience (PCX)

What You'll Do

• Own the technical roadmap, delivery
• operational excellence for your team's services - Drive Prime Day and peak-event readiness — your systems are on the critical path for every major sale event - Partner with senior engineers to reduce latency, improve scalability
• harden service architecture - Manage hiring, development
• retention for your team - Collaborate cross-functionally with Retail Pricing, Deals, Coupons
• CX teams to align on platform strategy - Reduce operational toil through automation, better tooling
• self-service capabilities
• 3+ years of engineering team management experience - 7+ years of working directly within engineering teams experience - 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification
• livesite operations - Experience partnering with product or program management teams
• Experience in communicating with users, other technical teams
• senior leadership to collect requirements, describe software product features, technical designs
• product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills
• make them more effective, product software engineers Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability
• other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications
• location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off
• other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, BC, Vancouver - 171,400.00 - 286,200.00 CAD annually