Senior Manager, Learning Design and Technology

• Business Introduction GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines
• general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges. Position Summary You will lead the design, delivery and continuous improvement of learning experiences and learning technology across the business in India. You will work closely with learning leads, people analytics, IT and business partners to turn data and insight into better learning. We value curiosity, clear communication and a user-focused approach. In this role you will grow your skills in learning design, technology and measurement while helping GSK unite science, technology and talent to get ahead of disease together. This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:
• Lead the design and delivery of digital and instructor-led learning solutions that meet business needs and learner expectations.
• Manage learning technology platforms and integrations, ensuring content, data and user access work reliably.
• Build learning measurement and insight capabilities to show learning impact and guide decisions.
• Run learning quality audits, compliance reporting and continuous improvement actions.
• Partner with people analytics, legal and business teams to provide timely reports and learning governance support.
• Coach and influence stakeholders and colleagues to drive adoption and better learning outcomes

Responsibilities

• Create engaging learning experiences using evidence-based instructional design methods.
• Configure and maintain learning platforms, including user roles, content uploads and integrations.
• Develop dashboards and regular reports on participation, completion, quality and impact.
• Lead audits and controls for learning content and processes to meet compliance needs.
• Translate audit findings into clear action plans and follow up with owners to close gaps.
• Support change and adoption through training materials, super-user enablement and communications. Why You? We are building a team that is supportive, practical and focused on measurable outcomes. You will join a role where your work will directly improve people’s skills and career experiences. This role is hybrid, based in India, with a mix of on-site and remote work as agreed with your manager. Basic Qualification We are seeking professionals with the following required skills and qualifications to help us achieve our goals
• Minimum 8 years of experience in learning design, learning operations, or learning technology roles.
• Experience managing or configuring learning management systems (LMS) or learning experience platforms (LXP).
• Proven experience in learning measurement, reporting and basic analytics.
• Strong stakeholder management experience with HR, IT or business leaders.
• Good working knowledge of compliance and audit processes related to learning.
• Strong written and verbal communication skills in English. Preferred Qualification If you have the following characteristics, it would be a plus
• Experience with enterprise learning integrations (HRIS, SSO, content feeds).
• Familiarity with data visualization tools (Power BI, Tableau or similar).
• Background in learning science, evaluation frameworks or instructional design certifications.
• Experience leading continuous improvement programs and operational governance.
• Prior experience in a global or matrixed organisation.
• Interest or experience in applying AI to learning design and personalization. What we offer you You will work on learning programs that influence many people across the organisation. You will receive mentoring, opportunities to grow your skills and exposure to cross-functional teams. Your work will help shape how we learn and develop talent at GSK. How to apply If this role sounds like the next step for you, we would love to hear from you. Please submit your CV and a short note about a learning project you are proud of. If you need adjustments during the recruitment process, please contact the recruitment team to let us know. Skills Case Management Software, Continual Improvement Process, Data Analysis, Digital Fluency, Employee Experience, Problem Solving, Program Delivery Management, Project Management Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation
• and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Inclusion at GSK: As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process. Please contact our Recruitment Team at IN.recruitment-adjustments@gsk.com to discuss your needs. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. It has come to our attention that the names of GlaxoSmithKline or GSK or our group companies are being used in connection with bogus job advertisements or through unsolicited emails asking candidates to make some payments for recruitment opportunities and interview. Please be advised that such advertisements and emails are not connected with the GlaxoSmithKline group in any way. GlaxoSmithKline does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection with recruitment with any GlaxoSmithKline (or GSK) group company at any worldwide location. Even if they claim that the money is refundable. If you come across unsolicited email from email addresses not ending in gsk.com or job advertisements which state that you should contact an email address that does not end in “gsk.com”, you should disregard the same and inform us by emailing askus@gsk.com , so that we can confirm to you if the job is genuine.