Senior Technical Program Manager, Amazon Now, Supply Chain
ADCI - Karnataka•3h ago
IN, KA, BengaluruOnsiteFull-timeSenior Level5+ yrs exp
Top focus
Program ManagerTechnical Program ManagerSupply Chain Manager
- Come build the supply chain brain for Amazon's fastest-growing quick commerce business. Amazon Now's SCOPE (Supply Chain Operations, Planning & Efficiency) team is looking for a Technical Program Manager who wants to own two of the most foundational pillars of our supply chain — Buying and Forecasting. This isn't a "track and report" TPM role. You'll be the strategic anchor connecting AI/ML-powered demand intelligence with automated procurement systems, directly shaping how thousands of dark stores across India stay stocked, efficient
- ready for customers in under 15 minutes. Here's why this role is different: You'll own the full lifecycle — from roadmap planning to GTM adoption — across programs that touch 20+ stakeholders, 10+ external systems
- thousands of stores You'll drive a forecasting accuracy leap from 55% MAPE to under 20% — a transformation that directly impacts instock rates, cost efficiency
- customer experience You'll take buying automation from baseline to 95%+ PO automation, fundamentally changing how Amazon Now procures at scale You'll operate at the rare intersection of program rigor, technical depth (ML/Science systems, distributed pipelines)
- business acumen — all three matter here You'll build lasting institutional muscle — governance frameworks, adoption playbooks
- review mechanisms that become the operating system for how we scale supply chain programs This is a high-ambiguity, high-impact space. If you thrive on connecting dots across complex systems, influencing without authority across worldwide teams
- turning chaos into repeatable execution — This is for you. Key job responsibilities End-to-End Program Ownership & Delivery Own full lifecycle delivery of complex, cross-organizational supply chain programs across Buying and Forecasting charters Drive roadmap & OKR planning with 2-month rolling cycles Co-own P0/P1 metrics and establish program health mechanisms Cross-Org Alignment & Dependency Governance Manage 20+ internal and external stakeholders across Tech, Product, Ops, Science, Seller Managers
- WW Teams Govern 10+ external system dependencies concurrently (forecasting pipelines, vendor portals, WW platforms) Drive alignment across organizations including AFT, SCOT, Wombat, GPI, Category, ISMs
- Ops GTM Strategy & Adoption Execution Design and execute multi-phase Go-to-Market rollouts across DG and P3 hubs Drive adoption across thousands of dark stores in India and emerging markets Achieve 100% adoption within 30 days post-launch (current baseline: 60+ days) Buying Charter — Procurement Systems Drive automated PO generation & optimization toward 95%+ automation Own Multi Hub ASIN sourcing strategy and MOQ/MOV configuration Enable vendor ordering intelligence and Manual Buying UI tools Forecasting Charter — Demand Intelligence Drive MAPE improvement from 55% to Scale ASIN automation rate from 35% to >90% Own S&OP integrated planning framework, seasonal/high-velocity event forecast models
- forecast tools (View/Download, Override, Explainability & Analytics) Stakeholder Management & Leadership Representation Serve as the program anchor and strategic voice for Buying & Forecasting in leadership reviews Focus on strategic alignments, external dependencies
- GTM/adoption strategies while SDMs handle project execution and internal alignment About the team Amazon Now is Amazon's quick commerce business, delivering essentials to customers in under 15 minutes across India and emerging markets. At the heart of this promise is our Supply Chain Operations, Planning & Efficiency (SCOPE) organization — the team that ensures thousands of dark stores stay optimally stocked, cost-efficient
- ready to serve. We build AI/ML-powered forecasting systems, automated procurement engines
- intelligent sourcing strategies that operate at massive scale. From demand prediction to purchase order generation to multi-hub fulfillment, our supply chain systems are the backbone that turns speed into a sustainable, repeatable customer experience.
- 3+ years of technical product or program management experience - 5+ years of working directly with engineering teams experience - 3+ years of technical program management working directly with software engineering teams experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Required skills
AIMLprogram managementprocurementforecastingsupply chainKPISLA