Localization Program Manager
Twitch•4h ago
United StatesHybridFull-timeMid Level5+ yrs exp
H-1B verified · 2310 LCAs
Top focus
Program Manager
- About Us
- Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking
- more. It is where thousands of communities come together for whatever, every day.
- We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate
- smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X
- discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process.
- About the Role
- Twitch is a globally renowned brand with a dedicated following across the world. Localization is at the heart of our mission to connect creators with their communities on a global scale.
- We're looking for a Localization Program Manager to own the operational core of our localization program — vendor coordination, content workflows, quality processes
- launch execution across 29 languages. You'll join a lean team of senior professionals who operate as strategic partners to Product and Engineering and focus on bringing global users a native experience. Strong performers can take on increasing scope over time.
- You can work from San Francisco, CA; Irvine, CA; Seattle, WA.
- You Will:
- Manage end-to-end localization into 29 languages, including launches that require creative asset localization, terminology building and testing
- Monitor continuous localization operations while identifying and implementing opportunities for improvement.
- Run and evolve localization quality processes: coordinate testing, build LQA workflows and propose improvements based on data.
- Monitor and improve translation quality output by developing and maintaining linguistic assets
- Influence upstream content operations for seamless, context-rich translations.
- Build localization metrics reports (turnaround, quality scores, cost per word)
- You Have:
- 5+ years of localization project/program management experience
- Experience managing stakeholders and cross-organizational dependencies
- Experience with enterprise localization tools, translation management platforms (Smartling, memoQ, Phrase or similar), and developing and maintaining linguistic assets and workflows
- Excellent verbal, written, and interpersonal communication
- Native speaker of one additional language
- Bonus Points
- An analytical mindset, with the ability to visualize data, connect the dots, and turn localization insights into decisions that drive business and tooling outcomes.
- Native French, German, Chinese or Japanese preferred
- Experience designing and implementing scalable localization processes and technical automation
- Track record of building localization programs from scratch or through transformation
- Experience evaluating MT/LLM quality in production workflows
- Solid understanding of localization metrics and data manipulation
- Perks
- Medical, Dental, Vision & Disability Insurance
- 401(k)
- Maternity & Parental Leave
- Flexible PTO
- Amazon Employee Discount
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
- Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
- Job ID: TW9236
- The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications
- location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off
- parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .
- US, WA, Seattle - Annually
- $82,700 — $129,800 USD
- US, CA, San Francisco - Annually
- $81,600 — $142,800 USD
- US, CA, Irvine - Annually
- $74,200 — $129,800 USD
- Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
- Twitch values your privacy. Please consult our Candidate Privacy Notice , for information about how we collect, use, and disclose personal information of our candidates.
Required skills
localizationproject managementtranslation managementdata analysis