Senior Product Manager, Intelligent Sales Platform

Vanguard's Financial Advisor Services (FAS) division is building an AI-powered platform that guides seller decisions, automates routine work, and surfaces the right insight at the right moment. This is a 0→1 build with executive sponsorship.

This is a regulated financial services environment — compliance, auditability, and explainability are built into the product. You'll own this product end-to-end — from discovery through scaled rollout — building capabilities that directly impact how sales crew serve our clients.

What You'll Own: Problem Discovery & Product Sense Lead continuous discovery with sales users and leaders across multiple roles and channels. Define what to build, for whom, and in what order. Platform Build & Execution Own the product roadmap from MVP through scaled adoption.

Drive phased delivery from pilot through broad rollout. Make scope and sequencing trade-offs under real constraints. Drive product adoption where usage is earned, not mandated. AI/Agentic Product Development Define how AI agents behave within the product and what governs that behavior.

Partner with data scientists and engineers on models, recommendations, and generative features. Product Analytics & Metrics Own how we measure success and make scale/no-scale decisions. Establish baselines and run rigorous pilots. Cross-Functional Leadership Partner with Engineering, Data Science, UX, Sales Leadership, and Compliance to ship with quality.

Drive build/buy/partner decisions. Required Skills & Experience 7+ years of product management experience, with depth in 0→1 builds through scaled adoption. Direct experience shipping AI/ML-powered products — LLMs, ML models, and generative features in production.

Experience building agentic AI products. Strong problem discovery practice. Rigorous product analytics skills. Excellent product execution — you prototype, define evals, and drive cross-functional delivery to production. Experience with enterprise or B2B products.

Preferred Background in sales technology or CRM platforms. Experience in regulated financial services Familiarity with mobile-first product design for field-based users. Why This Role You'll build an AI-native platform from the ground up inside a Fortune 500 financial services firm — with proprietary data assets, real user scale, and executive support.

You'll define how AI agents work alongside humans in high-stakes workflows, solving real problems with measurable impact. Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.