Division IT Manager

Position Overview The Division IT Manager is responsible for leading the end-to-end IT transformation and operations across a globally distributed, multi-site organization, ensuring IT is a scalable enabler of growth, efficiency, and decision-making.

The role operates within a complex delivery model, managing a combination of: Global IT leaders (Infrastructure/Cyber and Data/Applications) Regional IT resources (Europe, China) Multiple MSPs across regions Success requires the ability to lead through influence, structure, and governance—not direct execution alone.

The IT Manager must transform a fragmented IT landscape into a standardized, data-driven and secure environment, aligned with: Current Divisional IT roadmap ERP standardization (Acumatica) Data platform evolution Cyber and infrastructure modernization Organizational Scope & Team Leadership The Division IT Manager leads a hybrid global IT team, including: Direct / Functional Leadership 1 Global Infrastructure, IT Operations & Cyber Security Manager 1 Global Data Analyst (evolving into Data & Business Applications Lead) Regional IT Resources 2 IT resources in Slovenia (applications, ERP support, operations) 1 IT Specialist in China External Delivery Model with multiple MSPs and contractors across: North America, UK, Italy, Bulgaria, New Zealand and Slovenia Leadership Expectations The Division IT Manager must: Define clear roles, responsibilities, and accountability model across all resources Eliminate overlap and inefficiencies currently visible across IT activities Establish a scalable “hub-and-spoke” IT operating model Drive alignment between: Internal IT, Segment IT, MSP partners Ensure: global consistency, local responsiveness where needed, cost-efficient delivery in line with ITW principles.

Core Responsibilities 1. IT Strategy, Governance & Operating Model Own the division IT strategy and ITW Front-to-Back execution roadmap Establish a clear IT operating model across global and regional teams Define governance across: data, ERP, Cyber, Infrastructure Implement structured reporting and performance tracking across all IT layers Ensure strict adherence to 80/20 prioritization discipline 2.

ERP Modernization Leadership (Global Accountability) Lead the global Acumatica rollout across all sites Govern ERP standardization, eliminating: legacy systems, site-specific deviations Ensure ERP becomes: Single source of truth for core business processes Foundation for data and analytics Supervise execution through: Data/App Lead Regional IT resources 3.

Data & Business Applications Leadership ( Critical Capability ) Elevate the Data Analyst role (part of the IT team) into a Data & Applications capability leader, providing direction, prioritization, and technical guidance Define and enforce: Data governance and ownership model Enterprise data architecture principles Standardized KPI and reporting framework Lead the design and evolution of the divisional data platform, ensuring: Integration of data across ERP (Acumatica), supply chain, and shop floor systems Elimination of siloed and spreadsheet-based reporting Creation of a single, reliable data foundation for decision making Drive adoption and standardization of key technologies: Power BI as the standard for data visualization and business reporting Modern data platforms (i.e.

Microsoft Fabric, Snowflake or equivalent) for: Data ingestion Transformation Storage and analytics APIs and integration frameworks to enable scalable and maintainable system connectivity Python (or equivalent) for: Data engineering Automation Advanced analytics use cases Ensure the Data function delivers practical, business-relevant use cases, including: Forecasting improvement (ML-driven where appropriate) Supply chain and operational visibility Financial and operational KPI standardization Act as functional leader of Data expertise, with the expectation to: Guide, coach, and grow a Data expert within the team Maintain sufficient technical understanding to challenge design decisions Ensure solutions remain simple, scalable, and aligned to business needs (ITW 80/20 mindset) 4.

Infrastructure, Cyber & MSP Orchestration Lead through the Global Infra & Cyber Manager, ensuring: Consistent cyber posture across all sites Centralized vulnerability management Standardized infrastructure Address FTB risks: Cyber gaps across multiple sites Aging infrastructure Inconsistent MSP capabilities Drive: Azure migration AD consolidation Network standardization Rationalize MSP landscape: Define clear SLAs Remove underperforming vendors Standardize service delivery 5.

Global Delivery & Execution Model Establish clear accountability across distributed teams. Implementing: standard project governance and consistent delivery framework Ensure execution discipline across: internal team and external providers Balance: centralization (standards, platforms) and local flexibility (business needs) 6.

IT Operations (Right-Sized & Optimized) Ensure stable operations across: infrastructure, applications, end-user support Transition non-value-added work to: MSPs and automation Focus internal resources on growth and transformation priorities (AA) 7.

Financial & Vendor Management Own: IT budget, investment prioritization, vendor strategy Ensure alignment with: low-cost mindset and value-driven investments Required Experience & Skills Leadership & Organizational Complexity Experience leading distributed, global IT teams Proven ability to manage: Hybrid teams (internal + MSP) Multi-layered accountability structures Strong governance, prioritization, and decision-making skills ERP & Applications Strong ERP modernization experience Acumatica experience strongly preferred Experience rationalizing multi-ERP environments Data & Analytics Strong experience building and scaling: Data architectures and data platforms End-to-end data pipelines (ingestion > transformation > visualization) Hands-on understanding (not necessarily deep execution) of: Power BI (data modeling, semantic layers, KPI standardization) Modern data platforms: Microsoft Fabric (preferred) or Snowflake / equivalent cloud data platforms Data integration patterns, including: APIs ETL / ELT processes Programming and data manipulation (Python, SQL) Proven ability to: Transition organizations from fragmented reporting to standardized data-driven decision making Drive business adoption of data, not just technical implementation Experience leading or managing data specialists or analytics teams, including: Setting priorities Providing architectural direction Ensuring alignment with business outcomes Cyber & Infrastructure Experience managing cyber risk across multiple sites and vendors Strong understanding of: Cloud transformation Security frameworks Infrastructure standardization Execution & Transformation - proven track record of: Delivering transformation in complex environments Driving standardization and simplification Strong change management capability Success Profile The ideal candidate: Is a true orchestrator, not a hands-on technician Has experience in global, multi-site manufacturing environments Can manage complex delivery models (internal + MSP + regional IT) Drives simplification, accountability, and measurable outcomes Is equally strong in ERP, Governance, and Data leadership (with sufficient technical depth to guide data architecture and engineering teams, without acting as a pure developer) Key Outcomes Within 12–18 months, the Division IT Manager will: Establish a clear and scalable IT operating model Stabilize and progress Acumatica global rollout Deliver data visibility improvements across all key functions Improve cybersecurity coverage across all sites Rationalize and optimize: MSP landscape Infrastructure footprint Build a high-performing IT leadership layer (Infra + Data/Apps)