Lead Field Engineer

Helsing•4h ago

United StatesHybridFull-timeSenior Level5+ yrs exp

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Who we are
Helsing develops artificial intelligence-enabled capabilities to protect and defend democracies. We are growing our US operations, cultivating an ambitio u s and committed team of mission-driven professionals to apply their skills to solve challenging problems.
The role
A Senior Field Engineer l eads operations. They design the test campaigns, coordinate the teams, manage external partners
are accountable for the result. They understand not just the technical work but the commercial and program context it sits in - why this demo matters, what the customer needs to see, how this feeds into the product roadmap. They shape what gets done, not just how.
The day-to-day
Test combined software and hardware products end - to - end in the lab and in the field, capturing data and providing structured feedback to Helsing's mechanical, electrical, software
AI engineers to drive product improvement
Prepare, transport, mobilize and demobilize equipment at test locations — including ports and offshore military test ranges and remote environments — and execute tests in real-world conditions at sea
Install AI software onto edge computing devices using Helsing's in-house deployment tools, ensuring systems are correctly configured for field conditions
Repair and maintain marine mechanical and electrical systems in the field, minimizing downtime and keeping test programs on schedule
improve test plans and safety standard operating procedures, raising the bar for how Helsing conducts field operations . For example, this may include purchasing hardware, trialing new software tools for inventory management and QA, establishing new secure storage facilities
preparing safety cases and submissions to aviation authorities.
Define the resources required to maintain an effective and efficient field-testing operation — for example, procuring hardware, trialing new software tools for inventory management and QA
establishing support vehicles/ vessels and waterfront on-site storage
Embed with and train end users , and ensure safety of all participants at field test events
Advise on training course design and in-service support procedures, helping to shape how end users interact with Helsing's products
Travel to testing locations across the US as well as UK, Germany and beyond as required
Embed with and host Helsi ng UK and EU Field Engineers to establish company spanning best practices, procedures, and culture .
Build and manage a team of field engineers to be the front lines of product deployment and critical connection from the end-users to product development
You should apply if you
Have strong technical aptitude and can understand complex hardware and software products at a systems level — you are driven to understand how something works, or why it does not
Have experience assembling, deploying, and troubleshooting robots, a ircraft , watercraft, or other autonomous or electromechanical systems
Are comfortable with software deployment and debugging tools including command-line interfaces, and creation and implementation of field fixes to mitigate hardware and electrical issues.
Communicate clearly in writing and speech, producing concise documentation and explaining technical concepts effectively to both engineering and non-engineering audiences
Have independently owned critical workstreams, identified problems and taken the initiative to resolve them without waiting for direction
Are comfortable working at test sites for periods of up to two weeks
Have a practical, hands-on approach to working with hardware, equipment and field environments
Have managed teams of three or more , or executed complex tests as part of an independently functioning team with shared responsibility
Note: We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarized in a few bullet points.
Nice to Have
Experience testing software and/or hardware products at any stage of maturity, from prototype to production system
Experience working at remote field sites and/or on the water in an operational or technical capacity
Experience training end users on complex hardware and/or software products, or providing in-service support
Experience building operation s from scratch: new site, new test types, new team , and working in a rapid-pace startup environment
Prior military experience , particularly weapons , CONOPs, or tactics training
Experience working across team functions – Field Engineering , AI/Software , H ardware, P roduct - and not being limited by team boundaries.
Join Helsing and work with world-leading experts in their fields
Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns
The work is unique. We operate in a domain that has highly unusual technical requirements and constraints
where robustness, safety
ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world
Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI
deployment infrastructure. The defense industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of
often leading, historic leaps forward
In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high
focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts
We actively encourage healthy, proactive
diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practice responsible autonomy and critical thinking
to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work
to take ownership of aspects of our culture that you care deeply about
What we offer
A focus on outcomes, not time-tracking
A generous compensation and benefits package (in addition to base salary) that includes, but may not be limited to, insurance coverage (medical and travel), flexible paid time off, paid holidays
remote and/or hybrid work available depending on position. All compensation and benefits are subject to the terms and conditions of the underlying plans or programs, as applicable and as may be amended, terminated or superseded from time to time.
Growth toward global roles in our Finance organization
The base salary offered to the successful candidate will be determined by a variety of factors including relevant experience, qualifications, education, skill level, interview performance
the level and scope of the position.
Helsing is an Equal Opportunity Employer. We will consider all qualified applicants without regard to race, color, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetics
any other characteristic protected by applicable federal, state
local law. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health
data concerning your sexual orientation.
Helsing's Candidate Privacy and Confidentiality Regime can be found here .

Required skills

AIsoftwarehardwaretestingdata analysis