People Operations Advisor
Graphcore•4h ago
United StatesOnsiteFull-time
Top focus
People OperationsOperations ManagerOperations AnalystOperations Consultant
- Graphcore is a UK-headquartered semiconductor and AI compute company, now part of SoftBank’s global AI ecosystem. Our headquarters are in Bristol, with offices in London, Cambridge, Poland, Germany
- Taiwan. In 2026, we opened new key locations in India and US with the aim to build out key engineering and operational hubs to support our next phase of growth.
- Our mission is to build the future of AI compute – and that depends not only on exceptional engineering but also on an outstanding People function. As we scale globally, the People team is focused on building strong operational foundations and a great employee experience everywhere we operate.
- You will be part of the Global People Team, working closely with People Partners and collaborating with People Operations, Talent Acquisition, Finance, Legal, and Workplace teams.
- Job Summary
- The People Operations Advisor – US will be responsible for delivering high-quality People operations across the US region, acting as the execution partner to the US People Lead.
- This role is critical to stabilising and scaling the US organisation, ensuring onboarding, employee lifecycle processes, benefits, and systems are delivered accurately and efficiently across a distributed workforce.
- The role will work closely with the Global People Operations team and specialist functions, ensuring consistent delivery of global processes while supporting local requirements across the US.
- You will also work with external providers including Sequoia One (PEO), and support transition from current contractor support into a regional model.
- Responsibilities and Duties
- Operational Delivery
- Deliver onboarding processes, including contracts, documentation, background checks, and coordination with Talent and Workplace teams
- Maintain employee lifecycle processes including changes, promotions, and leavers
- Ensure HRIS updates are completed accurately and in a timely manner
- Support payroll inputs, benefits administration, and documentation through Sequoia One
- Employee and Manager Experience
- Act as a key point of contact for employees and managers across the US
- Manage and respond to queries through ticketing systems and shared channels
- Support onboarding experience and day-to-day employee lifecycle activities
- Provide guidance on processes, policies, and workflows
- Benefits, Compliance, and Mobility Support
- Support administration of benefits, including enrolment, changes, and renewals
- Partner with Sequoia One to ensure compliant and effective delivery of benefits and employment processes
- Support background checks and pre-employment processes
- Support visa and immigration processes in partnership with Global Mobility
- Maintain documentation and support audit readiness
- Ensure consistency with US employment requirements and internal policies
- Workflow, Systems and Process Management
- Manage workflows, tasks, and requests across People processes
- Work closely with the Global People Operations team to ensure consistent global process delivery
- Support HRIS accuracy, reporting inputs, and system updates
- Contribute to ticketing system rollout and structured service delivery
- Identify opportunities to improve efficiency, automation, and process consistency
- Regional Support and Build
- Support the Regional People Lead in building and scaling the US People model
- Help establish a consistent and scalable operational foundation for the region
- Candidate Profile
- Essential
- Strong experience in People/HR operations in the US
- Experience managing onboarding, lifecycle processes, and HR systems
- Experience supporting benefits administration and working with vendors
- Strong attention to detail and process management capability
- Ability to manage multiple priorities in a fast-paced environment
- Strong communication and stakeholder management skills
- Desirable
- Experience in a software, technology, or AI-focused organisation
- Experience supporting engineering or technical teams
- Experience working with PEO models (e.g. Sequoia One)
- Experience supporting distributed or multi-site and multi-state teams
- Knowledge of California labor laws and compliance requirements
- Mindset and Approach
- Comfortable working in a fast-paced, scaling environment
- Demonstrates strong ownership, accountability, and attention to detail
- Works with urgency and a proactive, “say yes” mindset
- Focuses on delivering high-quality operational outcomes
- Motivated by supporting teams working at the cutting edge of technology
- Balances efficiency with compliance and consistency