Team Lead, Inbound
ASSPL - Maharashtra•1d ago
IN, MH, PuneOnsiteFull-timeEntry Level1+ yrs exp
- Job summary Introduction Amazon is seeking bright, motivated and hardworking individuals to fill Team lead Position at our FC. (fulfillment center). The ideal candidate possesses a strong work ethics, attention to detail, the ability to meet deadlines
- a commitment to customer service as it relates to product fulfillment. Team Lead are expected to understand all aspects of production, adhere to strict safety, quality and production standards
- be willing to work in multiple shifts. The job is demanding
- filled with learning and fun, as we aim to provide the best services to our customers at all times. Team lead Best Behavior · Listening to associates and be supportive to managers. · Answering requests and always gets back to people. · Lead by example, doing what we say and act how we say · Must be approachable, talking to employees to know how can L&D better
- contribute towards employees job. · Must exhibit the best behavior while at work. · Always be up to date with the latest techniques, tools
- processes. · Be right, honest
- be willing to accept mistakes. Key job responsibilities Job Deliverables:
- Managing shifts Day/Night in operation with labor planning and execution at daily level basis various inbound flows.
- Prepare SOS plans, allocate labor, lead flow meetings, direct and assign job duties for FC Associates
- Monitoring and mentoring of associates on productivity, quality and safety and leading the team of PAs and problem solvers efficiently.
- Analyzing and sharing various shift reports and escalate system related issues to leadership on timely manner.
- Responsible for shift productivity and quality and associated action plans
- Preparing and implementing training and development plans for associates Conducting 4M and 5S audits for the respective work stations on a daily basis
- Ensure FC associates have proper tools to perform the job and coordinate repair or replacement as necessary
- Stand-in for Area Manager A day in the life Candidate will get varied opportunities to manage entire FC Inound operations and work on improvement projects.
- Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Experience with Excel
- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Required skills
Microsoft OfficeExcel