Operations Analyst, Settlement Operations
Amazon Pay (India) Private Limited - D32•5d ago
IN, KA, BengaluruOnsiteFull-timeEntry Level2+ yrs exp
Top focus
Operations AnalystBusiness Ops Analyst
- We’re looking for an Experienced Operations Analyst for Settlement Operations associated with Amazon India Payments Business. The successful candidate will be process driven, with responsibility for delivering top notch customer experience for programs he/she will be part of. He/she must be an effective communicator and have strong ownership values. He/she will be proficient in working with large datasets using data analysis tools like Excel, SQL and other database tools. He/she will have the following responsibilities: .Ensuring every transaction flowing through a high-value escrow account is accurately tracked, monitored, matched
- reported. The analyst bridges the gap between bank records and internal financial systems — across all payment types — resolving every discrepancy before daily close. · Working closely with our partners and internal teams to ensure 100% SLA adherence to Daily BAUs and top-notch customer experience · Regular reporting and proactive updates regarding program health, open issues etc. Key job responsibilities 1. Reconcile Escrow Bank transactions against internal records across multiple payment channels, transaction types
- settlement windows. 2. Process and Categorize incoming and outgoing bank transactions — covering the full spectrum of payment instruments and adjustment types — ensuring each is correctly mapped to the right settlement bucket. 3. Investigate variances, escalate to concerned teams and track them to closure. 4. Reporting of daily and monthly summaries of account movements, settlement positions
- open items to stakeholders.
- Bachelor's degree in marketing, communications, business, or equivalent - Commerce graduate with 2+ years of experience in reconciliation/accounting/finance and proficiency in MS Excel
- Knowledge of database systems and SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Required skills
ExcelSQL