AV Events Manager
Stripe•2h ago
United StatesRemoteFull-timeMid Level5+ yrs exp
H-1B sponsor
- Who we are
- About Stripe
- Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue
- accelerate new business opportunities. Our mission is to increase the GDP of the internet
- we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
- About the team
- The AV Events Team at Stripe is tasked with delivering best in class internal events and post production support at Stripe globally (North America, Europe, Asia) with a primary focus on creating, optimizing, delivering and managing: virtual production events, live events, streaming and video on demand content for all office and remote based employees.
- What you’ll do
- At Stripe, managers grow teams and inspire them to do their best work. We’re looking for a seasoned leader to take our Audio Visual (AV) Events team to the next level. This is a hands-on role that will continually assess the needs of our fellow Stripes, driving efficiencies and services that improve productivity. The ideal candidate will be a proven thought leader in the A/V arena with a strong customer mindset, leadership and communication skills
- experience with supporting the A/V technology for live events at a large, global corporation.
- Responsibilities
- Be proactive & knowledgeable on relevant technologies and products; and provide an ongoing forward-looking roadmap for our next 2-3 years’ solutions
- Drive consistent A/V capabilities for produced and broadcast events for our organization, through the creation and distribution of best practices, procedures, and services
- Maintain a high bar for internal events
- Create an atmosphere that fosters high performance and collaboration within the organization that emphasizes teamwork and accountability while rewarding initiative, innovation, discipline and operational excellence
- Develop strong customer relationships, cross functional and internal Corporate Technology relationships. Establish yourself and your team as a trusted advisor/partner
- Continuously manage customer expectations with regular communications and updates on events, technology strategy, performance concerns
- Lead, grow, and mentor skilled AV producers, operators and broadcast engineers
- Set clear goals and directions, and provide regular feedback on team members’ performance
- Travel to our offices as needed
- Who you are
- We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
- Minimum requirements
- 5+ years of relevant experience leading a Global AV Events or Production Team
- Prior experience delivering technical solutions in high growth environments
- Ability to create necessary documentation, knowledge bases, and run books to enhance the execution of the service.
- Experience and comfort interacting with executives and senior leaders
- Working consistently and effectively in a collaborative environment
- Strong problem-solving skills
- A healthy skepticism for the status quo and an unwillingness to settle
- Experience being a catalyst for positive change in a global organization
- Experience empowering the team and leading with empathy and integrity
- Precise communication skills, both written and verbal
- Preferred qualifications
- CTS and/or CTS-D certification
- Q-Sys certification
- Dante certification
- Experience with QSC and Crestron programming
- Experience with the design and deployment of large event space
- Experience collaborating and leading both internal and external tent-pole enterprise events.
- Engineering experience and understanding of large event spaces and complex control room and virtual event signal flows and designs.