Senior Program Manager; Global Strategic Account Services , Amazon Seller Account Services
Amazon.com Services LLC•3w ago
United StatesOnsiteFull-timeManager Level5+ yrs exp
H-1B verified · 2310 LCAs
Top focus
Program ManagerAccount ManagerTechnical Program ManagerTechnical Account Manager
- Amazon Seller Account Services (SAS) is seeking a Program Manager to lead global partnership strategy across all countries that offer SAS programs. Today, SAS operates disparate seller programs across multiple geographies, each with distinct service models, eligibility criteria
- operational approaches. This role will serve as the connective tissue across global SAS offerings, synthesizing learnings from international program teams to improve the US SAS experience for sellers and CSMs
- scaling domestic impact with global partners. The ideal candidate is a strategic operator who thrives in ambiguity, builds trust across diverse stakeholder groups
- can translate fragmented program landscapes into a cohesive global strategy. This person will own the "One SAS" global vision for 2027, drive cross-pollination of best practices
- identify high-impact opportunities to unify the seller experience for Amazon sellers operating across multiple marketplaces. Key job responsibilities - Build and own the "One SAS" global strategy for 2027, defining a unified vision for how SAS programs should evolve across geographies to deliver a consistent, high-quality seller experience worldwide. - Map and track program differences across geographies, maintaining a living inventory of service models, eligibility frameworks, pricing structures
- operational approaches by country to identify gaps, redundancies
- scaling opportunities. - Identify and prioritize cross-geography learnings, surfacing programs, tools
- practices that are working internationally and recommending where they can be adapted to improve the US SAS experience for sellers and CSMs. - Lead the monthly Global Stakeholder Sync, facilitating cross-functional alignment across US, EU, China, Latam
- other SAS-operating countries to maintain connection, share progress
- drive collective decision-making. - Pilot internationally-proven programs in the US, partnering with domestic SAS leadership to evaluate, adapt
- launch programs that have demonstrated success in other geographies
- applicable. - Define the singular global SAS experience for multi-marketplace sellers, developing a vision and roadmap for how Amazon sellers operating across multiple countries should experience SAS as one unified program, rather than fragmented country-specific offerings. - Scale domestic impact with global partners, identifying successful US programs and mechanisms that can be extended internationally, working with country teams to adapt and deploy. - Drive program governance and reporting, establishing consistent metrics, cadences
- communication frameworks that enable leadership visibility into global SAS program health and progress.
- 5+ years of program or project management experience - Experience working with global cross-functional teams - Experience using data and metrics to measure impact and determine improvements - Experience owning program strategy, end-to-end delivery
- communicating results to senior leadership - Bachelor's degree or equivalent
- Master's degree Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability
- other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications
- location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off
- parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 121,200.00 - 163,900.00 USD annually