Program Manager - IN Launch, GESI-IN Launch
ASSPL - Karnataka•3w ago
IN, KA, BengaluruOnsiteFull-timeManager Level5+ yrs exp
Top focus
Program ManagerTechnical Program Manager
- The Global Engineering Services International (GESI) IN-Launch Team seeks an experienced Program Manager to drive end-to-end delivery of new building launches across India's Amazon network. The role involves managing launches, closures
- consolidations across multiple business units (INFC, IXD/RC, DRCC, SDC, SC, AMZL, GSF, QC & 3P) spanning three regions North & East, South & Central
- West. The Program Manager will partner with cross-functional stakeholders including Operations, Supply Chain, WHS, Finance
- Real Estate to ensure new buildings achieve benchmark rates while ramping to meet network capacity. This role demands operational expertise, autonomy
- ability to navigate ambiguity in a fast-paced environment. Key job responsibilities What does a Program Manager II need to do in this job? Enter key job responsibilities
- Structured & Organized: Plans resources effectively to meet deadlines; manages multiple high-profile meetings and weekly metrics reporting.
- Leadership & Communication: Motivates core teams, builds stakeholder relationships across levels, and chairs leadership meetings with clear written documentation.
- Decision-Making & Adaptability: Takes initiative in ambiguous situations, learns fast, and adapts to volatile circumstances.
- Operational Expertise: Works closely with operational and construction site teams; serves as single point of contact and anchor for the launch process.
- Continuous Improvement: Drives year-on-year performance improvements, process adherence, and captures learnings through Change Management mechanisms.
- Data & Reporting: Manages large data pools, analyzes data to produce leadership dashboards and reports.
- AI Proficiency: Familiar with all Amazon AI tools; ready to adopt AI across workstreams in day-to-day operations.
- Accountability & Independence: Solves problems independently, drives actions with diverse stakeholders, escalates issues proactively
- takes ownership of outcomes. A day in the life Outline the day-to-day activities of this role. Useful information could include who the internal stakeholders are, who the customers are and what problems this role will be solving.
- Program Planning & Risk Management: Define scope, objectives, and roadmaps. Identify and mitigate risks through "GES Source" with closed-loop stakeholder resolution.
- Milestone Tracking & Dashboards: Monitor PMO Launch milestones, track SLA compliance, and publish weekly flash reports and Launch Dashboards on regular cadence for OP1'2027 intake and off-cycle REI programs.
- OP1 & CP Connect Management: Manage CP Connect (OP1/OP2/Q2G/Revision) and end-to-end OP1 intake lifecycle through Change Management from intake to program execution and monitoring.
- Leadership Communications & Governance: Own WBR/MBR/QBR updates, document preparation, and SOP-RASCI development and revision for GESI-IN Launch processes.
- Standardization & Repository Management: Create REI templates (Excel/Smartsheet/CSV) for "GES Source" integration. Maintain Support Function 4M and Signage repository for GESI-IN framework.
- Continuous Improvement: Conduct post-launch lessons learned sessions to drive year-on-year performance and process improvements. About the team Are you ready to launch the next generation of Amazon sites in India? The Global Engineering Services International (GESI) IN-Launch Team seeks an experienced Program Manager to drive end-to-end delivery of new building launches across India's network. This role manages launches, closures
- consolidations across multiple BUs (INFC, IXD/RC, DRCC, SDC, SC, AMZL, GSF, QC & 3P) spanning three regions North & East, South & Central
- West. You'll partner with cross-functional leaders including Operations, Supply Chain, WHS, Finance, Real Estate
- RME to ensure new buildings achieve benchmark performance while ramping to network capacity. If you thrive in ambiguity, bring operational expertise
- excel at multi-stakeholder collaboration—this high-impact, high-autonomy role is for you.
- 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements
- 3+ years of driving end to end delivery
- communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management
- schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.