Agile Product Owner Advisor - HIH - Evernorth

Agile Product Owner Advisor Position Overview As a member of the ICORE Technology Product Management Team, the Data Integration Services (DIS) Technical Product Owner is responsible for managing and championing the delivery of enterprise-wide APIs, data pipelines, and integration platform capabilities that enable scalable, reusable services across Cigna and Evernorth.

This role partners closely with Product Managers, Engineering teams, and business stakeholders to define and deliver modern data and integration products, leveraging APIs, cloud-native data pipelines, interoperability standards, DevOps-aligned delivery practices , and AI technology .

In addition to supporting foundational platform capabilities, this role contributes to innovation in emerging AI integration and DevOps patterns, helping incubate new approaches that can be standardized and proliferated across broader DIS teams.

The Product Owner will also flex to augment portfolio initiatives when additional scrum team and product ownership capacity is required, ensuring critical programs maintain momentum, clarity, and execution discipline. Important Skillsets & Experience Experience with healthcare operations (e.g., call center, claims, billing, underwriting, provider/customer interactions) Experience in business process analysis and redesign, especially transitioning from manual or fragmented workflows to automated, scalable solutions The preferred candidate can engage with complex, legacy, and manually driven processes, extract true business intent beyond workarounds, recommend streamlined and scalable designs, and guide stakeholders through a transition to modern, automated workflows supported by enterprise integration services.

Roles & Responsibilities Act as a Technical Product Owner within Data Integration Services (DIS), delivering enterprise APIs, event streams, and data pipeline products for internal and external consumers. Own backlog and execution for integration platform capabilities, including reusable APIs, data ingestion pipelines, transformation services, and downstream delivery patterns.

Author and maintain product lifecycle artifacts including roadmaps, business requirements, functional specifications, and technical feature documentation. Write, prioritize, sequence, refine, and accept features, user stories, and defects in collaboration with Engineering and Architecture.

Balance prioritization across new capability delivery, architectural improvements, technical debt reduction, and operational excellence. Partner with Engineering teams to prototype and operationalize emerging DevOps and integration patterns, with a focus on scalability, resiliency, and repeatability.

Help utilize and foster innovative delivery using Ai tooling that can be standardized and adopted across DIS and broader ICORE teams. Serve as a customer advocate, ensuring API and data products are usable, discoverable, and aligned with consumer needs.

Augment large portfolio initiatives as needed by stepping in to support complex programs that require additional Product Owner or scrum team capacity. Qualifications Must Haves Bachelor’s degree in a technical field preferred (Computer Science, Engineering, or related discipline) 11 –1 3 years of experience in an Agile technology organization Demonstrated experience delivering agile or lean product development, supporting internal platforms and/or enterprise services Direct experience developing APIs and/or data integration solutions (experience with healthcare interoperability standards such as HL7/FHIR preferred but not required) Working knowledge of modern data platforms and cloud ecosystems (e.g., Spark, cloud-based storage/compute, AWS, Azure, or GCP) Understanding of data lifecycle management, analytics workflows, and software development lifecycle concepts Strong conceptual, analytical, and communication skills, including whiteboarding, written documentation, and executive-level presentations Nice to Haves Experience in healthcare (payer, provider, pharmaceutical, or health services) AI experience (MCP Server, Cursor, Devin AI, Claude Code) Demonstrated success building platform capabilities and reusable services (vs. one-off solutions) Experience communicating technical capabilities as business value propositions to diverse stakeholders Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people.

Join us in driving growth and improving lives.