Senior Researcher, Product Research & Insights

Responsibilities

• In-Depth Research & Analysis Execute rapid research in collaboration with cross-functional teams Ability to design, distribute
• analyze surveys using advanced survey methodologies and tools or advise vendors to execute Apply statistical techniques to interpret survey data, ensuring reliability and validity of findings.
• Use data visualization tools to present research findings in a clear and actionable format.
• Scope and drive research projects that inform product strategy, design, and development, in collaboration with cross-functional stakeholders.
• Conduct generative and evaluative research using a mixture of research methods (surveys, unmoderated testing, interviews, moderated concept testing, etc.) Synthesize research findings into actionable insights, creating narratives to frame problems and highlight the business value of recommended solutions Manage research timelines, budgets
• deliverables while maintaining data integrity and ethical research standards.
• Cross-Functional Collaboration & Insights Generation Partner with UX researchers, data scientists, product managers, and marketing teams to align research activities with business goals.
• Socialize insights with cross-functional stakeholders to influence their decision-making Partner fully with product owners, designers, engineers
• other researchers to provide the best possible experience for our users and customers.
• Required Experience / Skills: 7+ years of experience conducting hands-on research in user experience, product design, or technology contexts
• at least 2 years of experience working in a large matrixed organization Ability to plan, design, and execute foundational, generative, and evaluative research engagements Experience using AI across the research lifecycle: screening, testing, analysis, and visual delivery Strong understanding of research methods (qualitative and quantitative) and best practices, and familiarity with a broad range of established and emerging user research tools Experience working in cross-functional teams (e.g. design, product management, engineering) Excellent project management, communication, and presentation skills Ability to work with a globally dispersed team (including some management and stakeholders based in India) A related technical degree required Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life.
• Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best .
• Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.
• Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
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• In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience.
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• Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k)
• an employee stock purchasing program.
• More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
• At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.&#xa
• The typical base salary range for this position is $148,500 - $223,900 annually.
• In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually.&#xa
• The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.