Associate, Fraud Investigations Crypto (Fixed Term Contract)

What You Will Do

• Investigate & Trace: Dive into the weeds of suspected crypto scams, wallet compromises, and unauthorized withdrawals.
• You will use blockchain forensic tools (like Chainalysis) to trace funds, map wallet clusters, and uncover the destination of illicit transactions.
• Secure & Mitigate: Take immediate, decisive action to lock down compromised accounts, halt suspicious outgoing transfers, and mitigate losses in an environment where transactions are instant and irreversible.
• Guide the Client: Communicate directly with clients who may have fallen victim to sophisticated crypto scams (e.g., phishing, romance scams, or fake investment platforms).
• You will manage their expectations regarding the finality of blockchain transfers with absolute empathy and clarity.
• Manage the Queue: Act as a master multi-tasker, managing multiple complex on-chain investigations at once while strictly maintaining case-closure Service Level Agreements (SLAs).
• Connect the Dots: Participate in weekly calibration sessions with your peers to share findings, spot new blockchain scam typologies, and help the team stay one step ahead of the fraudsters.
• Who you are: The On-Chain Detective: You have incredibly high attention to detail.
• You love following the money across the blockchain, analyzing ledger data, and solving the puzzle of complex crypto movements.
• Calm Under Pressure: You are resourceful, persistent, and thrive in a fast-paced environment where quick decisions are required to protect assets before they are moved off-platform.
• An Empathetic Communicator: You know that behind every lost wallet or scam is a real person.
• You excel at taking complex blockchain concepts and explaining them simply and calmly to our clients.
• The Requirements: Experience: Minimum 1 year of direct fraud experience, with specific exposure to cryptocurrency investigations, crypto compliance, or digital asset security.
• Blockchain Forensics: Hands-on experience or direct exposure using Chainalysis (or similar blockchain tracing tools) to map and investigate transaction flows.
• Industry Knowledge: Demonstrated understanding of common crypto fraud typologies (pig butchering, phishing, rug pulls) and how traditional fraud management intersects with Web3.
• Analytical Chops: The ability to collect, organize, and analyze both off-chain (IPs, device IDs) and on-chain datasets with precision and accuracy.
• Communication: Exceptional written and verbal communication skills.
• Nice to Haves: Certifications: Completed courses or certifications in blockchain forensics, cryptocurrency compliance, or digital assets (e.g., Chainalysis Reactor Certification (CRC), CCAS, or similar).
• Web3 Curiosity: A genuine, active interest in the broader cryptocurrency ecosystem and underlying blockchain technology.
• Why Wealthsimple? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days
• unlimited sick and mental health days per year ✈️ 90 days away: work outside Canada for up to 90 days per year 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS
• Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America.
• The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
• ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully.
• That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem.
• We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
• Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well.
• We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
• Accessibility Statement: We're committed to an accessible hiring experience.
• If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need.
• We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
• AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses.
• These tools assist our team but don't replace human judgment – all final hiring decisions are made by people.
• If you have questions about how your data is used, reach out to us.