Sr. Integrations Software Engineer (Salesforce)
Dialpad•4h ago
United KingdomHybridFull-timeSenior Level7+ yrs exp
Top focus
Software EngineerSoftware Engineer IiSenior Software Engineer
- About Dialpad
- Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.
- More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad
- Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.
- We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues
- accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.
- Visit dialpad.com to learn more.
- Being a Dialer
- At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.
- We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.
- We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant
- achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent
- Your role
- As a Sr. Software Engineer on the Salesforce Integration team, you will primarily contribute to the development of Dialpad’s native Salesforce integration, along with other critical apps. These integrations enable real-time automations and data transfers between Dialpad and key complementary systems, ensuring our mutual customers have a seamless unified experience. You’ll collaborate closely with engineering teammates, product leaders, business leaders
- external stakeholders, with a particular focus on enhancing our Salesforce integration.
- This position reports to our Engineering Manager and has the opportunity to be based in our London office. Th is is a hybrid position with an expectation to be in the office 2-3 times per week.
- What you’ll do
- Develop and maintain Dialpad’s Salesforce integration.
- Contribute to the development of other Dialpad integrations.
- Write architectural design & specification documents.
- Develop well-tested features with appropriate test hooks, resulting in low defect reports.
- Write clean, modular, and maintainable code using best practices, along with unit tests.
- Participate in code reviews to ensure code quality, maintainability, and scalability.
- Assist with emerging Agentic AI technologies & initiatives.
- Represent the team as a technical expert.
- Provide mentorship & guidance for other engineers on the team.
- Tech Stack: Apex, Python, Vue.js, Redis, Google Cloud
- Skills you'll bring
- 7+ years of professional experience as a Senior Software Engineer.
- Experience with at least one major backend programming language, especially Java or Python, and one major frontend programming language, especially Vue or React.
- Experience with Agile development methodologies.
- Testing, debugging, and troubleshooting skills.
- Effective communication skills.
- Collaborative & team player, but also able to work independently & autonomously.
- Pragmatic approach to solving problems while balancing business goals.
- Experience building integrations.
- Proficiency with ETL data pipelines.
- Agentic AI experience.
- Usage of AI coding assistants (Claude, Gemini, etc.) for the majority of coding tasks.
- Why Join Dialpad
- Work at the center of the AI transformation in business communications
- Build and ship agentic AI products that are redefining how companies operate
- Join a team where AI amplifies every employee’s impact
- Competitive salary, comprehensive benefits, and real opportunities for growth
- We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools
- a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work , ensures that every employee feels valued and empowered to contribute to our collective success.
- Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive
- strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.
- Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Required skills
ApexPythonVue.jsRedisGoogle Cloud