Automation Engineer Senior Analyst - HIH Evernorth

Automation Engineer Senior Analyst ABOUT EVERNORTH: Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t.

Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.

We are always looking upward. And that starts with finding the right talent to help us get there. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions.

If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. We are looking for engineer to develop, optimize and fine-tune AI models for performance, scalability, and accuracy.

In this role you will support the full software lifecycle of design, development, testing, and support for technical delivery. This role requires working with both onsite and offshore team members in properly defining testable scenarios based on requirements/acceptance criteria.

Position Overview Plan and execute quality assurance for applications that move prior authorization and related healthcare data through batch files and real-time transactions. Support the supervisor in delivering and enabling QA; validate front-end and back-end behavior with SQL-focused and ETL-aware testing.

Work with onsite/offshore Agile peers, exercise sound judgment on test planning, and contribute to stable releases. Hands-on automation QA experience is a strong plus—ideal candidates strengthen regression and CI while still owning manual and SQL-backed validation.

Responsibilities Define test activities, deliverables, and schedules; assess upstream/downstream impact across UI, services/APIs, messaging, and data for batch and real-time changes. Maintain smoke, functional, and regression suites for GUI and database/backend validation; apply SQL and ETL-style checks to pipelines, loads, and reconciliation.

Partner with the Data team on test data and quality expectations; participate in Scrum with onsite/offshore developers, Product Owners, Scrum Masters, and QA through functional, integration, and regression cycles. Execute API/Backend service testing and streaming validation where applicable (e.g., Kafka); work in Azure-oriented environments; analyze requirements, log and triage defects, and drive closure per Quality Engineering practices.

Recommend test process and tooling improvements; design, maintain, or extend automated checks (UI/API/script) per team standards where skilled—automation depth is welcome even when the core need remains manual and SQL-backed testing; use C# as appropriate.

Qualifications Core testing & SQL Functional, regression for GUI and database/backend; choose appropriate test types and assess requirement testability. Intermediate-to-complex SQL; back-end and ETL-style testing for batch and real-time processing.

Healthcare experience strongly preferred; prior authorization or claims-adjacent familiarity; careful handling of regulated data. APIs, platform & automation Hands-on API/services testing; exposure to Kafka and Azure (environments, monitoring, test access).

Test management and defect tools (e.g., Azure DevOps, Jira, Service Now, Zephyr). Great plus: automation QA depth—build or maintain UI/API regression, integrate suites with CI/CD (e.g., Azure DevOps), debug flaky runs, partner on testability.

Role is not SDET-only; blended automation + strong manual/SQL is ideal. Supporting: C# (preferred) ; common stacks such as Selenium, Playwright, REST Assured, or Postman. Process & collaboration Manages competing priorities; supports supervisor and peers on execution and coaching.

Strong analysis, problem solving, communication, and adaptability. Required Experience & Education: Bachelor’s degree in computer science or information technology, with at-least 3-5 years of experience in automation engineering. Healthcare domain knowledge Knowledge in JavaScript and TypeScript programming languages Excellent written and verbal communication skills Solid analytical skills, highly organized, self-motivated and a quick learner Flexible and willing to accept change in priorities as necessary Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people.

Join us in driving growth and improving lives.