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Event Planning and Operations

Amgen20h ago
India - HyderabadOnsiteFull-timeMid Level5+ yrs exp

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Operations AnalystOperations ManagerOperations Consultant

Career Category Marketing Job Description Job Title: Event Planning & Execution Position Summary: The Congress Execution Lead plays a pivotal role within the Amgen Congress Team (ACT), providing operational project leadership for Tier 1 and select high-priority Tier 2 congresses.

This individual serves as the connective tissue across therapeutic area leads, cross-functional stakeholders, and vendor partners to ensure seamless, compliant, and impactful congress execution. As a key driver of standardized planning and communication processes, the Execution Lead is responsible for managing timelines, stakeholder coordination, and executional logistics across the pre-, during-, and post-congress phases.

This role ensures alignment to congress objectives, enhances internal engagement, and contributes to exceptional external customer experiences

Key Responsibilities

  • Congress Planning & Coordination Develop and manage detailed congress project timelines, communication plans, and alignment call decks in partnership with TA Leads and cross-functional stakeholders.
  • Schedule, lead, and document pre-congress alignment calls with internal stakeholders and vendors to ensure project clarity, seamless coordination, and accountability.
  • Schedule and lead recurring planning calls with internal teams and vendors, ensuring accountability and transparency throughout all phases of congress delivery.
  • Maintain the One Stop Shop SharePoint site for each assigned congress, ensuring timely updates and documentation.
  • Cross-Functional Collaboration Collaborate with Medical, Marketing, Logistics, OL Engagement, and vendor teams to gather inputs and ensure execution aligns with congress strategy and objectives.
  • Lead congress sponsorship planning meetings, including organizing cross-functional discussions, tracking commitments, and ensuring integration into congress objectives and budget.
  • Oversee C3 and C v ent needs assessment and event setup for assigned congresses, including profile creation and coordination with logistics and compliance teams.
  • Facilitate booth staffing schedules and support the development of booth staff training decks in partnership with TA Leads.
  • Ensure timely submission of Congress Approval Forms (CAF), badge assignments, and housing communications via coordination with the Logistics team.
  • Resource & Content Management Create and distribute the Single Congress Playbook for attendees, providing relevant logistics, booth information, and competitive intelligence highlights.
  • Maintain and update congress sponsorship and C3/Cvent records, ensuring timely and accurate documentation in alignment with budget and compliance requirements.
  • Support execution of the Congress Brief, Post-Congress Survey, and Congress Debrief—integrating insights, metrics, and stakeholder feedback for continuous improvement.
  • Execution Support & Measurement May attend congresses onsite to support execution, troubleshooting, and real-time coordination with vendors and attendees.
  • Gather and analyze data including badge scan reports, OL engagement metrics, and fast sensor data to assess congress effectiveness and inform debriefs

Qualifications

  • Basic Qualifications: Bachelor’s degree in Business , Life Sciences, Marketing, Communications, or a related field.
  • Minimum of 5 years of experience in project or event management, preferably in a pharmaceutical, biotech, or healthcare environment

Preferred Qualifications

  • Project Management Professional (PMP) or relevant certifications.
  • Experience with congresses, society meetings, or healthcare-related event planning.
  • Strong understanding of cross-functional planning in a matrixed organization.
  • Familiarity with compliance requirements for HCP engagement globally (PhRMA, EFPIA, etc.).
  • Proficiency in project planning tools (e.g., Smartsheet), SharePoint, Microsoft Office Suite. .

Required skills

Project ManagementEvent ManagementMicrosoft OfficeSharePointSmartsheet
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